Talk to the deskFirst we tell you if it's possible.
Then we talk about engagement.
Recovery of inaccessible digital assets — lost passphrases, legacy wallets, estate situations, exchange complications — assessed case by case under NDA.
Request a feasibility assessment →Cases we take
Lost access
Forgotten passphrases, damaged cold-storage devices, or obsolete legacy wallet formats requiring cryptographic extraction.
Estates & inheritance
Recovery of assets for heirs or executors where documentation is incomplete or access methods were not shared by the deceased.
Exchange issues
Navigation of stranded balances, frozen accounts, or complex insolvency claims within centralized trading venues.
Corporate lockouts
Recovery situations involving departed key-holders, lost multi-signature quorum, or misplaced corporate governance seeds.
What a feasibility assessment looks like
Our process is clinical. We provide technical clarity before any commercial agreement is drafted.
Intake under NDA
Secure submission of hardware, encrypted backups, and historical records. All data handled via air-gapped protocols from the moment of receipt.
Technical review
Cryptographic mapping of the attack surface. We calculate success likelihood based on available entropy and known vulnerability research.
Written opinion
A formal document classifying the case as: Possible, Partially Possible, or Not Possible. If possible, a recovery strategy is proposed.
No recovery guarantees
Cryptography is designed to be permanent. We do not over-promise. If the mathematics do not allow for recovery, we state it clearly.
No upfront-fee traps
We charge for technical work performed, not for the hope of success. All fees are disclosed during the intake phase.
Chain of custody
Rigorous logging of every interaction with client hardware. Full visibility into the physical and digital security of your assets.
Frequently asked
Costs
Assessments carry a fixed technical fee. Recovery engagements typically involve a success-contingent percentage based on asset complexity.
Timing
Initial feasibility reports are typically delivered within 10–15 business days. Complex recoveries can span several months.
What we never ask for
We never request complete private keys or passwords over insecure channels. All sensitive data is shared via our secure PGP-encrypted infrastructure.
Data retention
Post-engagement, all technical artifacts and diagnostic data are cryptographically wiped unless legal retention is required by the client.
Warning regarding recovery fraud
Criptospace does not operate on social media. We do not contact individuals via Telegram, Twitter/X, or WhatsApp. Any entity claiming to be us on these platforms is fraudulent. Digital asset recovery is a technical field frequently targeted by scammers; never share private keys with anyone claiming they can "hack" the blockchain for a small fee. We are a principal trading firm, not affiliated with any cryptocurrency exchange's customer support department.
Begin a confidential assessment
Ensure your request includes all available technical context. Our intake team will respond via encrypted channel within 24 hours.